Very courteous Dr.s and Staff Members. Reasonable prices. Provided the services that both the Dr and I agreed upon. Thank You.
Friendly staff and quick to process you . Wish I didn't have to repeat my symptoms to 3 different people each time I go, but they are all nice to talk to!
Every place has its positives and negatives. I broke a molar last week and was able to go in the next day. Which was great. The staff was friendly and courteous and listened intently about my pain and previous dental history. Since I have quite a bit of anxiety in the dental chair. I guess I must've spoken a different language, because I was steered into same day service. Like right then and there because, tomorrow is Friday and if there are complications and so on and so forth. Nevermind, that I clearly stated that my last dentist had to prescribe valium for the night before and the day of treatment. Dr Paul came in and spent maybe a minute, minute and a half with me to go over my treatment. I get numbed up and when he comes back and goes to work on my mouth, I start screaming. So there I am, his hands in my mouth, screaming and shaking when he decides to stop. He gives me 2 options, another shot, to finish or go to an oral surgeon to get knocked out. Against my better judgement, I go for another shot, put on my big girl panties and suck it up. I call the next day, because the pain meds I was prescribed were making me itch. Just to be told, oh yeah, you might be having an allergic reaction, use ibuprofen. That was as useful as putting a band aid pin a bullet wound. Flash forward to today, 5 days post extraction and I am still in severe pain. I go back in to see Dr Paul, again. He's in and out in about 60 seconds, decides on a treatment for dry socket and gives zero consideration to the pain. I had to sit out in my car for a few minutes crying, jaw throbbing, to regain my composure, before driving. I have zero complaints about the front staff or the dental assistants. But I will not return there, because if the Dr's have no consideration of me, as a person, or the pain that I am feeling. Then it's a complete waste of my time and money.
Usually my annual checkups go well, and have pain that lasts 1-2 hours(caused from cleaning). This time was different. The pain I'm experiencing has lasted over 4 and a half hours and is only getting worse. It is near impossible to eat, or even talk. If the pain doesn't die down tomorrow, I'm definitely complaining.
We are always charged for their mistakes, we can never make it out of the office with just the co-pay. Today my daughter had no cavities but during her cleaning they dug a filling out and it had to be filled so it cost us almost $80 for their mistake. While I thought their prices were reasonable at first, it's time to find a new dentist because they always find reasons to charge us. I would rather pay more for good, honest service.
Edit: This has happened repeatedly. I'm absolutely sick of this place. DO NOT GO HERE!! THEY'RE TERRIBLE!!
Cove Total Dental Orthodontics is a US Dentist based in Copperas Cove, Texas. Cove Total Dental Orthodontics is located at 2726 E U.S. 190 #112, Copperas Cove, TX 76522, USA.
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