hold was put on a very large CERTIFIED check. #3 no mobile deposit capabilities #4 slow drive through
We left this bank and went to Navy Federal Credit Union. Grievance #1, They treated us differently according to our account balance. #2 a week long
We changed to this bank because it was one block away from our house. But these staff members spend more time chatting About what's going on in their personal life and who's going to lunch and where they're going while there's people waiting in line. Should have stayed with going to the one at HEB, but hated to go that far just for small things!
They lost $2000 after depositing it the day prior. Online banking initial set up is a horrible experience. Now I got paid but apparently I cannot do a mobile check deposit for another 20 days per some rule I wasn't informed about with some 4 month privilege to do so. I get told some banks don't even allow certain people to get it... Okay that makes me feel better... Then she says she'll be nice enough to deposit and have funds available immediately. Okay awesome. But here I sit embarrassed in a gas station parking lot because neither my old or new chip card is working; card declined and the reason the cashier days is exxed pin... whay does that even mean? I know damn well my pins correct. So I excuse myself and go to call them... oh yeah not open yet for at least another hour. Glad I planned ahead of time to have my check in my account so I wasn't sitting at the gas station on E trying to get to work. What a convenient bank. I am trying to verify my information and guess what... they don't have my soc, right even tho I verified it while setting up the account wtf???? New bank today!!!!!!!! Done
This bank employs some of the stupidest and simple minded losers I’ve ever had to deal with in my life! I had a payroll check that was post dated 2 days ahead, I went to deposit the check knowing that the check was not going to clear until Monday. They accepted the check and gave me a slip back showing it was deposited. As I drove away, my phone rang a minute later. It was the bank telling me I had to turn back and come pick up my check because they failed to realize the check was dated for that Monday, and they won’t accept it. So instead of taking the blame and apologizing for being so stupid for not looking at the date on the check. They make me turn around and come pick up my check and they tell me to come back Monday for depositing. They didn’t even apologize for being so stupid.
I was so angry that I was very rude and hateful when I came back. I hate stupid people that can’t do there job right and I couldn’t believe the idiots that work there and handle mine and other people’s money. I am currently looking at other bank options and will soon be leaving. I think 1st National Bank Tx/1st Convenience Bank needs to hire more qualified people who at least know how to look at a date on a check before letting customers deposit there. I hope the retards that work there read this and feel embarrassed and ashamed and want to jump off a cliff. People that dumb need to find a job much more simpler job like scrubbing toilets or picking up trash.
The only reason I gave the stars because there's no option to give zero Definitely the worst bank I've ever been to if you want good service go to the one inside H-E-B
First National Bank Texas is a US Bank based in Copperas Cove, Texas. First National Bank Texas is located at 107 U.S. 190 Business, Copperas Cove, TX 76522, USA.
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